Insurance Broker
Sample Resume & ATS Keywords
'Insurance broker' is the UK and Irish market's term for what Americans call an agent, and the search strings genuinely differ: Reed runs dedicated Insurance Broker job verticals including a trainee-broker sub-page, Dublin listings carry their own broker pipeline, and broking recruiters filter on Cert CII/ACII progress, GWP placed, and market relationships rather than generic sales language. A CV written in broking's own vocabulary — not adapted US agent phrasing — is what actually surfaces in these searches.
All sample resume content on this page is original and illustrative — fictional candidates, realistic numbers. Use it as a pattern, not a template to copy verbatim.
Sample Insurance Broker resume summary
What a parseable, keyword-complete professional summary looks like for this role:
Insurance Broker (ACII) with 6 years placing commercial and personal lines risk across the London market and delegated authority schemes. Manages a £4.2M GWP book with strong client retention, using Acturis for policy administration and maintaining full FCA conduct-rules compliance across all client-facing activity.
Sample achievement bullets that pass ATS screening
Each bullet follows the pattern recruiters and parsers reward: exact keywords, a specific action, and a quantified outcome.
- Placed £4.2M of gross written premium across commercial property, liability, and personal lines risk in the London market over the past 12 months.
- Achieved 89% client retention across a 180-client commercial book through proactive renewal strategy and annual risk-review meetings.
- Won £620,000 in new business premium in one year, primarily through referral relationships with 4 accountancy firms and 2 law firms.
- Completed ACII qualification while maintaining full client-facing broking responsibilities, progressing from Cert CII within 3 years.
- Negotiated delegated authority terms with 3 MGA partners, reducing average quote turnaround from 5 days to 36 hours for standard commercial risks.
- Managed renewal negotiations across a £1.8M Lloyd's-placed specialty book, holding renewal retention at 94% through a market softening cycle.
- Implemented Acturis-based client servicing workflows that cut policy documentation turnaround from 4 days to 1, improving client satisfaction scores by 22%.
- Maintained zero FCA conduct-rules breaches across 3 years of client file audits, including full Consumer Duty documentation compliance.
ATS keyword bank for Insurance Broker resumes
From our 2026 research into recruiter sourcing behavior for this role. Recruiter and ATS searches match exact strings — carry the terms your real experience supports, in the wording the posting uses.
| Keyword group | Terms recruiters search |
|---|---|
| Title variants | Insurance Broker · Trainee Broker · Account Broker · Commercial Broker · Broking Executive |
| CII / regulatory credentials | Cert CII · Dip CII · ACII · APA (Ireland) · Central Bank Minimum Competency Code · FCA conduct rules |
| Book & client metrics | GWP placed · Client retention · New business won · Commission income · Renewal rate |
| Market vocabulary | London market · Lloyd's · Delegated authority · MGA relationships · Personal lines broking · Commercial lines broking |
| Systems & process | Acturis · Broking platforms · Client servicing standards · Market placement |
Insurance Broker resume formatting: do this, not that
Do
- List CII credentials exactly as issued — Cert CII, Dip CII, ACII — and state your progress if still studying; recruiters filter on exact stage.
- Quantify GWP placed, client retention, new business won, and commission income; these are the core metrics broking recruiters search.
- Name Acturis or other broking platforms explicitly, plus FCA conduct-rules and Consumer Duty awareness where relevant.
- Use London market, Lloyd's, and delegated authority vocabulary precisely if your experience covers those areas — they're searched as distinct terms.
- For Ireland-targeted CVs, include APA and Central Bank Minimum Competency Code compliance explicitly — it's a structural credential layer generic CVs miss.
Don't
- Don't use US agent terminology ("producer license," "NPN") on a UK/Irish CV — it won't match what broking recruiters search.
- Don't leave GWP or book-size figures out; "managed a large client book" without a number reads as unverifiable.
- Don't bury CII designations in an education section at the bottom of the CV — put them in your headline or credentials line.
- Don't submit a CV with no client-servicing platform named; Acturis experience is specifically searched by UK/Irish broking employers.
- Don't omit FCA or Central Bank MCC compliance language if it applies — it's a regulatory keyword recruiters filter on, not boilerplate.
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